FAQs
Remember, when parenting on the fly, there are no silly questions - only sleep-deprived parents looking for a lifeline. Dive into our FAQs and let's tackle this parenting thing together!
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What's unique about the Winglet?
The Winglet is the first of it's kind all-in-one lap infant pillow seat! It's compact profile and portable sling bag make it easy to feed your baby on-the-go as well as provide a safe space for baby to sit, lounge and play all in the comfort of your lap! The adjustable waistband ensures the the safety of your child without sacrificing freedom or comfort for both you and your little one. You can use the Winglet on a plane, at the movies, a concert, a sporting event - you name it!
Is there an age or weight limit for the Winglet?
The Winglet is safe for infants 0-3 years, or up to 40lbs when used as a pillow seat. The Winglet can be used for feeding and nursing support as early as infancy. Once your little one has full head and neck support, they can utilize the leg holes for front-facing play.
Is the Winglet been safety tested?
Yes! The Winglet is CPSC certified and has been independently tested to meet ASTM standards. Safety is always our number one priority since all of our products are made with our children top of mind.
Can the Winglet be used as a carrier?
No! The Winglet is not a carrier and should never be used as such. The Winglet must be used only when the parent is in a seated position and never when the parent is standing or walking.
Does the Winglet fit all babies?
The Winglet can be used for the most active of babies to the chillest. We recommend an age range of 0-3 yers old, or a maximum of 40lbs when using the seated position.
Does the Winglet fit all adults?
The Winglet's waistband can be worn by an adult with up to a 52" waist. This includes the recommended 3"-4" overlap on the velcro straps.
Is the sling bag included when you purchase the Winglet?
It's your lucky day! Each Winglet comes with a convenient sling bag perfect for fitting your Winglet, diapers, wipes, bottles and more.
Does the Winglet come in different colors?
Currently the Winglet comes in "Cool Gray," however, we are looking to expand the color palette very soon to include your favorite colors and patterns. Contact us on social via @unrattledco or our contact page to let us know what you would like to see next!
Is the Winglet machine washable?
Most messes can be cleaned with a baby wipe or hand washed with mild soap and water. However, for those tougher stains or if you just don't have the time, see below:
- Fasten Velcro straps and remove any toy tethers or items attached to toy tags before washing.
- Machine wash cold water on gentle cycle only.
- Air dry. Do not put in dryer, lay Winglet flat to dry.
Do you make a Winglet for twins?
The Winglet is meant to hold one child at a time. Parents of twins are often buying two - one for each parent to wear. Check out our twin pack!
How do I hold my baby in the Winglet?
You can use the Winglet in multiple positions. The Winglet can be used in the lounging position for rest, the multi-height feeding position for personalized feeding sessions, and the seated position for interaction and play. Its adaptable pillow and adjustable waistband allow for custom fit to maximize comfort for both you and baby.
How does the zipper feature work?
The unique zipper feature provides a multi-height feeding pillow when nursing or bottle feeding. In the zipped position, the baby can rest comfortably in the nest while feeding. If preferred, the unzipped position allows you to pull the pillow closer for a more elevated feeding position. The zipper can be used at any time to unzip or zip for maximum comfort for you or baby!
Are the Winglet materials safe for babies?
Yes, the Winglet is 100% polyester and has been approved by CPSC safety standards and verified through third party testing.
What is your return policy?
We have a 30-day return policy. If you’re looking to send yours back, simply email us at support@unrattledco.com and provide your email, order number, and a brief description for the return so we can provide you a prepaid return label.
All Winglet returns must include the tags attached. Once we’ve received your return, we’ll process your refund within 7-10 business days. If you send your Winglet back without the original tags, we can’t accept your return for safety reasons.